We have been to this hospital three times: once for Dr. Lenke to evaluate Nancy's situation to determine whether he would do surgery on her, once for a couple of days of testing, and this trip, which began on Friday, culminating in today's surgery.
I have to say I am very impressed with the level of care, efficiency, and the professionalism of all the staff I've come across. This morning we came in at 5:15 to register for surgery. There were already a bunch of people in the area, but with very little delay, we were processed through the various steps, escorted to the prep room, told explicitly how to follow the wayfinding so I couldn't get lost between the various places I'd need to go, and provided with a place to securely lock up Nancy's stuff. She was attended and checked on by no less than 10 people from the team, all of whom gave her great confidence that although this is a major, major surgery, they do it all the time and everyone comes out the other side.
Right on schedule at 7:20, she got some 'relaxing medicine', and went to sleep with a smile on her face. They rolled her away amidst a posse of very competent people.
One of the nurses in the operating room is charged with keeping me updated; there is a phone in this small waiting room and he'll call every couple of hours beginning at 9:00 to tell me what's going on.
I got the prime place here, next to a wall plug for my computer, faced away from the TV which I turned down to a whisper,and without the vending machine goodies staring me in the face for the next 10 to 12 hours.
After the surgery, she'll be in ICU for 12 to 24 hours before she goes into a private room for recovery and rehab. So far I rate this place far above U of M hospital, and above even UCLA, and that's saying something.
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